Protect your most important online business asset with our best Care Plan

Critical website management and support with monthly Website Review Meeting for complete care
Care Plans

Site Management Plan

Total website care plan designed especially for business-critical websites. Superlative expert support and management with 90 minutes of developer time included each month and a monthly Website Review Call to keep you in the picture and discuss improvements.
Did you know?

On average, websites are visited by bots approximately over 2500 times a week, many of these with malicious intent

Is this plan for me?

In a time when web users’ attention span is decreasing, you need your website to be smooth, fast, and user-friendly.

No one has time for laggy pages or annoying pop-ups.

You need your website to increase your conversion rates and keep your users engaged.

We have years of experience running and managing websites at GorillaHub, and we are proud to bring to you our best care & support package – the Site Management Plan.

This plan means that you get the highest priority from our web experts and a huge 90 minutes of technical support time for changes and fixes each month on your website.

Want a website expert in your business & access to years of web experience?

We are just a click away from helping you make your website the best it can be.

Protect your site with:
Comprehensive WordPress management and maintenance
Premium website security with automatic vulnerability fixes
90 minutes expert priority website support
Advanced monitoring detects website issues before they become problems

Support

  • 90 minutes of priority developer support a month for content or technical changes
  • Simply submit your requests via the ServiceDesk portal or email
  • ServiceDesk priority over Site Essentials clients
  • Your My Support page shows your requests and support time remaining
  • All development changes made on a staging copy of your website before Live deployment

Hosting & Backups

  • WordPress hosting included
  • For sites up to 10GB in size
  • CDN and optimisation for speed
  • Unlimited data transfer
  • Up to 10 email mailboxes
  • Free SSL certificate installation for security
  • Eco Hosting: 100% renewable power
  • Daily backups allow for rapid site recovery if required

Website management

  • WordPress software, theme and plugin update monitoring
  • Updates & recommendations for WordPress core, themes and plugins
  • Recommended security updates made when required
  • SSL certificate installation with expiry monitoring
  • Active Spam Prevention to keep your inbox clear
  • 24×7 global website availability and performance monitoring
  • Automatic copy of your website taken for updates, changes  and site testing

What You Get.

  • 90 minutes of technical support time each month to make further adjustments as your business needs change
  • Monthly Website Review Meeting
  • Priority ServiceDesk access: same-day response
  • Changes can be text, images, added pages, SEO checks – you name it, we can do it.
  • Enhanced website security
  • Fastest WordPress hosting
  • Website maintenance – keeping everything on your site working and looking as pristine as it should
  • Premium WordPress plugins
  • Active Spam Prevention
  • Plugin reviews to ensure safety or if they’ve been abandoned by the developer
  • Unique monitoring solutions specifically designed by us for WordPress sites
  • Automated cloning processes that allow us to work safely on your site
  • Fixed-rate monthly fee with no hidden costs, helping you budget during a challenging business climate.
  • Track your Support Time through our TimeBank page.

We call this our Site Management Plan because that is precisely what you get.

Total peace of mind to ensure that your business stays one step ahead of the competition and boosts your sales when you need it most.

Want to get started?
Order your new plan today and we’ll get your details and site migration planned to start managing your site straight away.   Once you have placed your order, we’ll set up your ServiceDesk account, where you can view and manage your support requests.

We have tried to include everything you need to know about our service, so please get in touch if you have any questions.

Total website care plan designed especially for business-critical websites.

Superlative expert support and management with 90 minutes of developer time included each month and a monthly Website Review Call to keep you in the picture and discuss improvements.

From £127 /month
Get Started

WordPress updates made when needed

When new software updates are released, we’ll review them and apply them to your site at the best time and recommend replacements for risky plugins. Critical recommended security updates applied as soon as possible

Make life harder for hackers

Tuned for speed

In addition to the speed features included in our optimised hosting, we’ll install a performance plugin and tune your site for the best speed

The need for speed

Is your website healthy? Check

We monitor your site every 30s from multiple locations to ensure it’s available to your visitors, alerting us instantly to any problems. Digging in further, our in-house WordPress monitors look for out of date software and other potential issues.

Monitoring website vitals 24/7

Change things up

In addition to the speed features included in our optimised hosting, we’ll install a performance plugin and tune your site for the best speed

Help whenever you need it

"Communication is clear and easy to follow for all, even without a technical background."

Jo Gavin, General Manager
Ascot United

"The team are very patient with my requests and always aims to provide a swift solution"

Alison Roche, ARI Secretariat
Associaton of Nephrology Nurses

"From the offset Craig and his team were highly communicative, very responsive, and took our ideas and change requests into account without any hassle"

Dan Hayward, Managing Director
Atmosphere IT

"A pleasure to work with"

Carlie Qirem, Chief Operating Officer
Argon International

"What can I can say, except where have you been all my life!"

Dan Lee, Operations Director
Monster-Shop

"Dealing with the people of GorillaHub has always been pleasant, and they have always been helpful."

Jai Patel, Director
JB Foods

"The ongoing support from the team has been invaluable"

Annelize Alfredo, Head of Centre
The Sheila Ferrari Dyslexia Centre

"I felt valued & supported throughout the entire process"

Jo Follows-Smith,
The Word Woman

"I am not very tech savvy but they were able to walk me through the whole process"

Jon Brooker, Founder
ProDrummer

"Superb! From start to finish the guys keep me updated daily and changes and feedback were always a key part in the strategy"

David Burton, CEO
Total Market Solutions

Why should you care?

Your website is most likely the first place potential customers learn about your business.  If that site is or doesn’t work properly, the best outcome is that they will come back later.

Imagine if it’s offline, displaying ads for fake sunglasses or much, much worse.  That potential customer is probably never coming back.  But what about your existing customers?  After all, if your shop window is broken, maybe other areas of the business will be in trouble, too.

Weak passwords, missing security fixes, outdated software, and user errors are common causes of problems. Can you honestly say you are paying any attention to them? And if not you, then who?

Preferred by the following companies for professional website management

Why you can trust us?

Our Founder has 30 years of experience in service delivery and support operations for investment banks and hosting companies, so a focus on security and availability is at our core.

Our Care Plans were created in response to what we saw as an industry-wide problem where Designers and Developers would build a site and then typically forget about it and the customer (until something went wrong when they would charge to fix it).

We believe prevention is better than cure, so we take a proactive approach to website management to prevent the problems in the first place (and the expensive fixes) with a fixed-cost care plan with support time included that actually improves your site over time.

Get Started

Protect your business online with expert website management today

Getting started

Simply order online and get going instantly.  We can’t wait to start working with you to help your business grow by making your website work harder.

As soon as we receive your order we’ll be in touch within one business day to discuss the next steps.

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Frequently Asked Questions