Jo Gavin, General Manager
Ascot United
Website Care Plans
Do you lack the time, skills or desire to look after your website's content, security, performance and maintenance routines? Let our team of developers and engineers take care of it all for you from just £1 a day.
Your business website needs care and attention
Your website can be your business’s secret weapon, giving you an edge over your competition, showcasing your services, selling, taking bookings or gathering leads.
Or it can be a source of frustration as it doesn’t show off your business as you want, or worse.
Security, performance and availability all need to be looked after. Software needs updating, content needs to be updated and countless other things need to be checked and changed
The best sites work hard for your business and we work hard for your website
Did you know?
Brute force attacks, plugin vulnerabilities, and outdated software are among the most common methods used by hackers to compromise WordPress websites.
Gain a team behind you
Gain access to our team of website experts who have been managing websites for businesses since 2015
Leave the tech to us
Sit back and stop worrying about the workings of your website; that’s why we are here
We keep it healthy
Our experts manage and maintain your site using our battle-tested processes and cutting-edge tools
Support included
If you need help making changes to your site, we take care of that for you
How we help
Our Care Plans have been designed specifically to allow business owners to focus on growing and servicing their business, not spending hours tinkering with their website.
We will take over the day to day administration of your website to keep issues at bay and your site in the best of health.
We deploy our own custom WordPress monitoring and management tools to provide a full view of your website security, performance and health. We check for security issues and vulnerabilities so we can fix issues before they become major problems.
Our aim is to give business owners peace of mind their website is in good hands so they can focus on their business.
Website Management
Our proven WordPress management routines keep your site secure and operating correctly.
- Scheduled WordPress, theme and plugin updates
- Detailed software, performance, availability and monitoring to detect and prevent issues
- Automated security vulnerability monitoring to help keep your site and visitors safe
Developer Support
Our Site Essentials and Site Management Plans come with up to 2 hours of TimeBank support time each month for changes or fixes
- All requests are managed via our ServiceDesk
- All time is tracked to 5m increments and reported on your My Support page
- Use for anything from content changes to adding features
- Top up TimeBank for larger requests
WordPress Hosting
The price you see covers everything you need .
- WordPress hosting included
- CDN and optimisation for speed
- Unlimited data transfer
- Free SSL certificate installation for security
- Eco Hosting: 100% renewable power
- HTTP/2 enabled servers for speed
- Daily backups allow for rapid site recovery if required
Compare Plans
Save up to 20%, access your full support allocation immediately and rollover any unused support time with an Annual Plan
- Monthly Plan
- Annual Plan
- Site Basics
Our Site Basics plan is ideal for experienced WordPress website owners.
You understand just how important your website is to your business and you’re confident in making minor content changes. If your website is operating just as you need it to, let us take care of the website maintenance and hosting for you – then it’s just one less thing for you to worry about.£35- Website maintenance only
- Next day support response (Mon-Fri)
- Standard website security
- WordPress optimised hosting
- SSL certificate & daily backups
- Save 15%Site Basics
Our Site Basics plan is ideal for experienced WordPress website owners.
You understand just how important your website is to your business and you’re confident in making minor content changes. If your website is operating just as you need it to, let us take care of the website maintenance and hosting for you – then it’s just one less thing for you to worry about.£30- Website maintenance only
- Next day support response (Mon-Fri)
- Standard website security
- WordPress optimised hosting
- SSL certificate & daily backups
- Most PopularSite Essentials
Our technical team will look after the essential maintenance, performance and security management of your website, leaving you free to focus on your business.
Our most popular care plan, Site Essentials brings expert WordPress management and active security and vulnerbility monitoring and 30 minutes of technical support each month for minor website changes and fixes.£75- Management, maintenance & support
- 30 minutes Technical Support included
- Same day support response (Mon-Fri)
- Standard website security
- Vulnerability monitoring
- Abandoned software monitoring
- SSL & Domain expiry monitoring
- WordPress security hardening
- Image optimisation for website speed
- WordPress optimised hosting
- SSL certificate & daily backups
- Google Analytics setup
- Save 20%Site Essentials
Our technical team will look after the essential maintenance, performance and security management of your website, leaving you free to focus on your business.
Our most popular care plan, Site Essentials brings expert WordPress management and active security and vulnerbility monitoring and 30 minutes of technical support each month for minor website changes and fixes.£60- Management, maintenance & support
- 30 minutes Technical Support included
- Same day support response (Mon-Fri)
- Standard website security
- Vulnerability monitoring
- Abandoned software monitoring
- SSL & Domain expiry monitoring
- WordPress security hardening
- Image optimisation for website speed
- WordPress optimised hosting
- SSL certificate & daily backups
- Google Analytics setup
- Rollover any unused support time
- Site Management
Our best website care plan is especially designed for business-critical sites providing leads, bookings, eCommerce and memberships.
Total peace of mind with 90min a month of technical support for changes & fixes, our highest priority support, Monthly Website Review Meetings and premium WordPress plugins for the best speed & security.£159- Management, maintenance & support
- 90 minutes Technical Support included
- 4 hour support response (Mon-Fri)
- Scheduling prority
- Monthly Website Review Meeting
- Premium WordPress plugins
- Premium website security
- Active Spam Prevention
- GDPR Cookie Management
- Vulnerability monitoring
- Automatic vulnerbility patching
- Abandoned software monitoring
- SSL & Domain expiry monitoring
- WordPress security hardening
- Image optimisation for website speed
- WordPress optimised hosting
- SSL certificate & daily backups
- Google Analytics setup
- Save 20%Site Management
Our best website care plan is especially designed for business-critical sites providing leads, bookings, eCommerce and memberships.
Total peace of mind with 90min a month of technical support for changes & fixes, our highest priority support, Monthly Website Review Meetings and premium WordPress plugins for the best speed & security.£127- Management, maintenance & support
- 90 minutes Technical Support included
- 4 hour support response (Mon-Fri)
- Scheduling prority
- Monthly Website Review Meeting
- Premium WordPress plugins
- Premium website security
- Active Spam Prevention
- GDPR Cookie Management
- Vulnerability monitoring
- Automatic vulnerbility patching
- Abandoned software monitoring
- SSL & Domain expiry monitoring
- WordPress security hardening
- Image optimisation for website speed
- WordPress optimised hosting
- SSL certificate & daily backups
- Google Analytics setup
- Rollover any unused support time
Site Management Plan
For business critical websites
Our best website care plan is designed especially for business-critical sites providing leads, bookings, eCommerce and members access.
Relax in the knowledge your website is in good hands with 90 minutes of priority technical support time for changes and fixes per month, our highest priority support, monthly Website Review Meetings, Active Spam Prevention and premium WordPress plugins for the best speed and security.
Relax in the knowledge your website is in good hands with 90 minutes of priority technical support time for changes and fixes per month, our highest priority support, monthly Website Review Meetings, Active Spam Prevention and premium WordPress plugins for the best speed and security.
From
£127
/month
Site Essentials Plan
Expert website management & support
Our technical team will look after the essential maintenance, performance and security management of your website, leaving you free to focus on your business.
Our most popular care plan, Site Essentials comes with WordPress hosting and 30 minutes of technical support each month for minor website changes and fixes.
Our most popular care plan, Site Essentials comes with WordPress hosting and 30 minutes of technical support each month for minor website changes and fixes.
From
£60
/month
Site Basics Plan
Hosting & Maintenance
Our Site Basics plan is ideal for experienced WordPress website owners.
You understand just how important your website is to your business and you’re confident in making minor content changes. If your website is operating just as you need it to, let us take care of the website maintenance and hosting for you – then it’s just one less thing for you to worry about.
From
£30
/month
Average uptime
0%
All sites, 365 days
We manage
0 +
business websites with Care Plans
We delivered
0
support requests in the last 12 months
Sites have
0
separate health checks every 15 minutes
Each month
~0
website updates carried out
Frequently Asked Questions
Design
Q: How long does it take to build a website?
A: We can build a website in as little as a week.
Q: Will my site look like my competitors?
A: No, unlike some of our competitors, we don’t limit your choices to a few generic templates. We will customise every template to perfectly fit your brand.
Q: Can I change the images?
A: Of course, you can supply your own images and/or find stock images you can use that will fit the design
Q: Can I change the layout?
A: Absolutely. You have full control over how you’ll site will look to make it perfectly fit your personality & brand.
Q: I don’t have a brand (or I don’t want to use it). Is this a problem?
A: It depends. We can build using what you have already but you might want our designers to create something fresh and new, from a simple logo redraw up to a full rebrand.Ordering & Payments
Q: Can I order and pay online each month?
A: Yes. All plan payments are online via Direct Debit
Q: Can I pay in full instead of Direct Debit?
A: Sure. Drop us a message and we’ll send you an invoice
Q: Who actually owns the website?
A: During the first year, we retain ownership of the site (not your content) until the balance is paid off. At this point, website ownership transfers to you. If paying in full, the site is owned by you from the start
Q: What happens after the first year?
A: If you’d like us to continue managing, hosting and supporting your website then you’ll move to a Care Plan. If , instead, you are leaving us at that stage (we’ve not had one yet) we’ll package and supply your site for you to transfer to your new provider.
Q: Are there any additional costs?
A: No. Our Website Plan prices are all published and fixed. Should your requirements change during the build there may be additional work needed and this will be discussed with you at the time if it requires an adjustment to your monthly fee.Maintenance
Q: Do I need to do any updates?
A: No – and we recommend you don’t as we’ll review and test on a copy of your website where needed.
Q: Are all plugins included?
A: Yes, free plugins are included in all plans. Premium (paid) plugins are installed with Site Management, Standard Website and Premium plans.
Q: Do you look after security?
A: Yes. We take security very seriously and set it up to be as secure as is practical. We keep a close eye on your site and should the worst happen, recover it as a priority.Support
Q: How do I make changes to my website?
A: You are free to make changes yourself to content to layouts using the Elementor builder, but with up to 60 minutes of support time available each month most of our clients ask us to do it.
Q: How do I get support?
A: Simply visit our ServiceDesk and log a request for our technical team to sort for you.
Q: If I don’t use my support time, does it rollover?
A: No, your support time is reset monthly
Q: What happens if I have outstanding changes to make and I run out of time?
A: For routine changes, we’ll finish them up for you, recording the additional time, (fair use applies). For bigger requests, we’ll ask you to purchase some TimeBank to cover the work.
Q: What can I ask for help with?
A: Anything. We can sort most issues out for you. We cant help you lose weight, find a boyfriend, change a tyre or pick an anniversary present, however.