Website Care Plans

Do you lack the time, skills or desire to look after your website's content, security, performance and maintenance routines? Let our team of developers and engineers take care of it all for you from just £1 a day.
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Fact: Websites need care and attention

We have seen hundreds of websites and can say with certainty the ones with the biggest problems or that frustrate their owners the most are the sites that don't have an organised approach to their management and maintenance.

Our Care Plans have been designed specifically to allow business owners to focus on growing and servicing their business, not spending hours tinkering with their website.
Did you know?
Over 70% of digital agencies and freelancers are worried about website security.

Website Management

Our proven WordPress management routines keep your site secure and operating correctly.

  • Scheduled WordPress, theme and plugin updates
  • Detailed software, performance, availability and monitoring to detect and prevent issues
  • Automated security vulnerability monitoring to help keep your site and visitors safe

Developer Support

Our Site Essentials and Site Management Plans come with up to 2 hours of TimeBank support time each month for changes or fixes

  • All requests are managed via our ServiceDesk
  • All time is tracked to 5m increments and reported on your My Support page
  • Use for anything from content changes to adding features
  • Top up TimeBank for larger requests

WordPress Hosting

The price you see covers everything you need .

  • WordPress hosting included
  • CDN and optimisation for speed
  • Unlimited data transfer
  • Free SSL certificate installation for security
  • Eco Hosting: 100% renewable power
  • HTTP/2 enabled servers for speed
  • Daily backups allow for rapid site recovery if required
Site Management Plan

For business critical websites

Our best website care plan is designed especially for business-critical sites providing leads, bookings, eCommerce and members access.

Relax in the knowledge your website is in good hands with 60 minutes of priority technical support time for changes and fixes each month, our highest priority support, Active Spam Prevention and premium WordPress plugins for the best speed and security.
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Site Essentials Plan

Expert website management & support

Our technical team will look after the essential maintenance, performance and security management of your website, leaving you free to focus on your business.

Our most popular care plan, Site Essentials comes with WordPress hosting and 30 minutes of technical support each month for minor website changes and fixes.
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Site Basics Plan

Hosting & Maintenance

Our Site Basics plan is ideal for experienced WordPress website owners.

You understand just how important your website is to your business and you’re confident in making minor content changes. If your website is operating just as you need it to, let us take care of the website maintenance and hosting for you – then it’s just one less thing for you to worry about.

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Compare Plans

  • Monthly Plan
  • Annual Plan
  • Site Management
    Our best plan
    • 60 minutes of support a month
    • Priority ServiceDesk Support
    • Premium WordPress plugins
    • Website Hosting & SSL certificate
    • Daily Backups
  • NEW
    Site Management (Annual)
    Subtitle goes here
    • 12 hrs of support (immediately available)
    • Priority ServiceDesk Support
    • Premium WordPress plugins
    • Website Hosting & SSL certificate
    • Daily Backups
  • Standard
    Subtitle goes here
    • 60 minutes of support a month
    • Priority ServiceDesk Support
    • Premium WordPress plugins
    • Website Hosting & SSL certificate
    • Daily Backups
  • Standard (Annual)
    Subtitle goes here
    • 60 minutes of support a month
    • Priority ServiceDesk Support
    • Premium WordPress plugins
    • Website Hosting & SSL certificate
    • Daily Backups

"From the offset Craig and his team were highly communicative, very responsive, and took our ideas and change requests into account without any hassle"

Dan Hayward, Managing Director
Atmosphere IT

"The team are very patient with my requests and always aims to provide a swift solution"

Alison Roche, ARI Secretariat
Associaton of Nephrology Nurses

"A pleasure to work with"

Carlie Qirem, Chief Operating Officer
Argon International

"What can I can say, except where have you been all my life!"

Dan Lee, Operations Director

"Dealing with the people of GorillaHub has always been pleasant, and they have always been helpful."

Jai Patel, Director
JB Foods

"The ongoing support from the team has been invaluable"

Annelize Alfredo, Head of Centre
The Sheila Ferrari Dyslexia Centre

"I felt valued & supported throughout the entire process"

Jo Follows-Smith,
The Word Woman

"I am not very tech savvy but they were able to walk me through the whole process"

Jon Brooker, Founder

"Superb! From start to finish the guys keep me updated daily and changes and feedback were always a key part in the strategy"

David Burton, CEO
Total Market Solutions

"Whenever I’ve requested changes however small or large, the work has been carried out efficiently and professionally"

Geoff Allen, Owner
Travallen Travel

Customer Feedback

Frequently Asked Questions

  • Design

    Q: How long does it take to build a website?
    A: We can build a website in as little as a week.

    Q: Will my site look like my competitors?
    A: No, unlike some of our competitors, we don’t limit your choices to a few generic templates. We will customise every template to perfectly fit your brand.

    Q: Can I change the images?
    A: Of course, you can supply your own images and/or find stock images you can use that will fit the design

    Q: Can I change the layout?
    A: Absolutely. You have full control over how you’ll site will look to make it perfectly fit your personality & brand.

    Q: I don’t have a brand (or I don’t want to use it). Is this a problem?
    A: It depends. We can build using what you have already but you might want our designers to create something fresh and new, from a simple logo redraw up to a full rebrand.

  • Ordering & Payments

    Q: Can I order and pay online each month?
    A: Yes. All plan payments are online via Direct Debit

    Q: Can I pay in full instead of Direct Debit?
    A: Sure. Drop us a message and we’ll send you an invoice

    Q: Who actually owns the website?
    A: During the first year, we retain ownership of the site (not your content) until the balance is paid off. At this point, website ownership transfers to you.  If paying in full, the site is owned by you from the start

    Q: What happens after the first year?
    A: If you’d like us to continue managing, hosting and supporting your website then you’ll move to a Care Plan. If , instead, you are leaving us at that stage (we’ve not had one yet) we’ll package and supply your site for you to transfer to your new provider.

    Q: Are there any additional costs?
    A: No. Our Website Plan prices are all published and fixed. Should your requirements change during the build there may be additional work needed and this will be discussed with you at the time if it requires an adjustment to your monthly fee.

  • Maintenance

    Q:  Do I need to do any updates?
    A:  No – and we recommend you don’t as we’ll review and test on a copy of your website where needed.

    Q:  Are all plugins included?
    A:  Yes, free plugins are included in all plans.  Premium (paid) plugins are installed with Site Management, Standard Website and Premium plans.

    Q:  Do you look after security?
    A:  Yes.  We take security very seriously and set it up to be as secure as is practical.  We keep a close eye on your site and should the worst happen, recover it as a priority.

  • Support

    Q: How do I make changes to my website?
    A: You are free to make changes yourself to content to layouts using the Elementor builder, but with up to 60 minutes of support time available each month most of our clients ask us to do it.

    Q: How do I get support?
    A: Simply visit our ServiceDesk and log a request for our technical team to sort for you.

    Q: If I don’t use my support time, does it rollover?
    A: No, your support time is reset monthly

    Q: What happens if I have outstanding changes to make and I run out of time?
    A: For routine changes, we’ll finish them up for you, recording the additional time, (fair use applies). For bigger requests, we’ll ask you to purchase some TimeBank to cover the work.

    Q: What can I ask for help with?
    A: Anything. We can sort most issues out for you. We cant help you lose weight, find a boyfriend, change a tyre or pick an anniversary present, however.