Dan Lee
Operations Director
Monster-Shop
Our Work: Monster-Shop
The mission
We're helping a games retailer level up
Online games and electronics retailer Monster-Shop came to us as they were looking for a reliable partner to help them with the next chapter in their business growth. Having historically worked with freelancers, they wanted a partner better suited to providing a wider range of website management and support services. The initial goal was to resolve some underlying website issues and support the addition of some new digital products to help them explore a new market.
About Monster-Shop
At Monster-shop.co.uk we offer the latest Consoles, Games, and electronics at the very best price.
monster-shop.co.uk
"What can I can say, except where have you been all my life!"
The Outcome
With a Care Plan as the foundation, Monster-Shop's growth plans are now supported
With a few immediate fixes completed, we have been planning the next phase of Monster-Shop’s website expansion into digital products with Dan over several Zoom calls. Proof of concept functional reviews have been carried out on our staging platform before any changes to the Live site are considered. This approach allows website changes to be made in total isolation to protect the e-commerce website and revenue.
We’ll be looking at website performance next to ensure the site is optimised and responsive for visitors and the Monster Shop team when managing their online store.
As a wholly online business, Monster-Shop needs both a reliable website and support partner and we’re delighted to be working with them to help with their expansion plans. Recently, we delivered an API integration to sell digital products through Woocommerce – a good example of where our more technical approach helps make websites work harder for businesses.
Craig Harffey, Director
Highlights
Monster-Shop’s Care Plan ensures management and maintenance is carried out and the included support time helps deliver changes and fixes
– Website stability improved
– New digital products delivered
– Active vulnerability monitoring protects against exploits
What Monster-Shop SayS
What can I can say, except where have you been all my life!
Amazing team, from the 1st call with Craig to daily emails and Zoom calls we get everything we need out of every interaction with the team. Their knowledge and efficiency when fixing, patching, and adding systems and plugins is second to none, and as someone with very little knowledge of the coding and website industry not once have they made me feel ‘stupid’.
They are patient and thorough with their explanations and always ensure I am happy with the work they are undertaking. The website is already running better than ever and I am excited to build on this with the team!
Thank you for everything so far!
Want to work with us?
If this is the sort of work you are looking for from the kind of partner you want to work with, please get in touch and we’ll see how we an help.
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