Our Work: Travallen Travel

The Requirement

New website and ongoing care and support for Hampshire-based Tour Operator

Travallen Travel found itself in the nightmare scenario of being informed by their website provider they were ceasing trading in a few weeks and to make alternative arrangements for continued service provision.

Normally this would only need a routine website migration – but the website had been built using the provider’s in-house content management system.  This meant that unlike an open system, such as WordPress, no website could be moved.  All the content and assets were effectively lost.

Travallen Travel needed a new website and fast.

About Travallen Travel

For 50 years, Travallen Travel & Events has provided day excursions and Short Breaks by coach throughout the UK, earning a reputation for personal attention, a lively annual itinerary of events and a detailed understanding of what our customers want.


"Whenever I’ve requested changes however small or large, the work has been carried out efficiently and professionally"

The Outcome

The new site surpassed expectations and rapid delivery avoided downtime

We quickly built a new WordPress site using the popular Divi theme, which allows for continual improvements.  As a fully managed website, technical support time is included each month for changes and fixes.

Travallen Travel are regularly making changes to their day trips and short breaks schedules, so an easy way to manage these events was crucial.

We created custom data types to hold the key information for their events and templates to easily manage them.

Now into the third year of support, Travallen subscribes to our most popular management plan, Site Essentials, supplemented with a TimeBank for additional support.

A good example of why we do not like proprietary platforms at GorillaHub and the main reason we only create websites on WordPress – to allow the site, images and content to form a valuable digital asset that can freely move between providers. Craig Harffey, Technical Director


– New WordPress website
– Rapid delivery
– Downtime after web supplier closed avoided
– Custom data types fro excursion content & features
– Support time included

What Travallen Travel SayS

Having used Gorillahub to promote my coach excursions over the last few years, I’ve always found the service both professional, friendly and efficient. I consider the website to be appealing and easy to use for my clients

Our main objective is to promote a programme of coach excursions which demand that our website is updated on a very regular basis. Whenever I’ve requested changes however small or large, the work has been carried out efficiently and professionally which has proved my choice of using Gorillahub has been the right choice.

  • Geoff Allen

    Travallen Travel

Want to work with us?

If this is the sort of work you are looking for from the kind of partner you want to work with, please get in touch and we’ll see how we an help.

Work with us

See More

  • Atmosphere IT

    Award-winning IT services provider, Atmosphere IT, is very comfortable looking after their website but wants the peace of mind that comes with a managed service. Atmosphere IT has expectations its suppliers need to meet their high standards for technical support and customer service.
  • Association of Nephrology Nurses

    The Association of Nephrology Nurses (ANN UK), came to us as their paid membership and email marketing platform had become inflexible in use and outlived it's usefulness. 
  • brown boat on calm sea beside mountain

    Argon International

    Argon International work with company executives and management teams to shape and deliver their transformation agendas, through a blend of business consulting and people solutions.  They were looking for a reliable support partner to professionally manage their website.
See Our Work