Carlie Qirem, Chief Operating Officer
Improve your website speed and security
Do you wish your website was faster?
Let’s be honest, we all do. A slow website puts visitors off and could be costing your business thousands. Every extra second in loading time reduces conversions by 7%. Google doesn’t like them either and will penalise the slowest sites.
However, did you know one of the biggest factors to website performance is the quality of the environment it is hosted on? What about security – can you be sure your risk of hacking is being minimised as much as possible?
While many websites are just fine on commodity shared hosting, if you are reading this then you are probably looking for something a little more suited to your business.
44% of visitors will develop a negative image of companies with a slow-loading website
Superfast and super secure hosting for any sized business
Introducing VPS Hosting – our high-end and affordable hosting upgrade to bring higher performance and security benefits of VPS hosting to our Site Management, Site Essentials or Site Basics Plans.
Alongside blistering website hosting performance, there are enhanced security measures including Vulnerability Monitoring and centralised website log analysis to spot issues quickly.
Ideal security and performance upgrade to Site Essentials, Management or Basics. Designed especially for business-critical websites, e-commerce and heavier weight sites such as membership websites.
Built for Speed
- We created our Premium Hosting platform using super fast VPS Servers.
- The same technology can be seen powering the web’s biggest and fastest sites
- Our advanced monitoring measures site speed every minute
- Fewer websites per server ensures resources are always available to your site
- Sprinkled with HTTP/3, static and database caching and other performance-enhancing technology
Security & Availability
- Our sophisticated security monitoring helps keep you safe
- Centralised error reporting keeps us in the picture for proactive support
- Automatic server scaling adds new servers when they are needed to prevent downtime
- The market-leading iThemes Security Pro plugin (worth £60) is included to improve site security
- Fully managed means we take care of everything for you (and protect from the baffling tech jargon)
- The GorillaHub technical team are server and hosting experts. A support contract with our hosting providers provides backup if we need it
- Our in-house tools have been specially developed to better support our clients
- Our ServiceDesk support portal and Zoom calls are a convenient way to keep in touch
"A pleasure to work with"
Carlie Qirem, Chief Operating Officer
"What can I can say, except where have you been all my life!"
Dan Lee, Operations Director
"Dealing with the people of GorillaHub has always been pleasant, and they have always been helpful."
Jai Patel, Director
"The ongoing support from the team has been invaluable"
Annelize Alfredo, Head of Centre
The Sheila Ferrari Dyslexia Centre
"I felt valued & supported throughout the entire process"
The Word Woman
"I am not very tech savvy but they were able to walk me through the whole process"
Jon Brooker, Founder
"Superb! From start to finish the guys keep me updated daily and changes and feedback were always a key part in the strategy"
David Burton, CEO
Total Market Solutions
"Whenever I’ve requested changes however small or large, the work has been carried out efficiently and professionally"
Geoff Allen, Owner
"Professional, competitive price, great ideas, proactive… a pleasure to deal with."
Adam Straw, Owner
"I am so happy I chose GorillaHub for our website build and look forward to growing the website with them over the coming years"
Joe Tickner, Business Development Manager
Frequently Asked Questions
Q: How long does it take to build a website?
A: We can build a website in as little as a week.
Q: Will my site look like my competitors?
A: No, unlike some of our competitors, we don’t limit your choices to a few generic templates. We will customise every template to perfectly fit your brand.
Q: Can I change the images?
A: Of course, you can supply your own images and/or find stock images you can use that will fit the design
Q: Can I change the layout?
A: Absolutely. You have full control over how you’ll site will look to make it perfectly fit your personality & brand.
Q: I don’t have a brand (or I don’t want to use it). Is this a problem?
A: It depends. We can build using what you have already but you might want our designers to create something fresh and new, from a simple logo redraw up to a full rebrand.
Ordering & Payments
Q: Can I order and pay online each month?
A: Yes. All plan payments are online via Direct Debit
Q: Can I pay in full instead of Direct Debit?
A: Sure. Drop us a message and we’ll send you an invoice
Q: Who actually owns the website?
A: During the first year, we retain ownership of the site (not your content) until the balance is paid off. At this point, website ownership transfers to you. If paying in full, the site is owned by you from the start
Q: What happens after the first year?
A: If you’d like us to continue managing, hosting and supporting your website then you’ll move to a Care Plan. If , instead, you are leaving us at that stage (we’ve not had one yet) we’ll package and supply your site for you to transfer to your new provider.
Q: Are there any additional costs?
A: No. Our Website Plan prices are all published and fixed. Should your requirements change during the build there may be additional work needed and this will be discussed with you at the time if it requires an adjustment to your monthly fee.
Q: Do I need to do any updates?
A: No – and we recommend you don’t as we’ll review and test on a copy of your website where needed.
Q: Are all plugins included?
A: Yes, free plugins are included in all plans. Premium (paid) plugins are included with Site Management Plans & bespoke websites.
Q: Do you look after security?
A: Yes. We take security very seriously and set it up to be as secure as is practical. We keep a close eye on your site and should the worst happen, recover it as a priority.
Q: What is included in routine maintenance?
A: Updates to WordPress Core, Themes and plugins
Q: What about development? Is this classed as Maintenance?
A: No. Minor Development changes are made using included Support Time included in Site Essentials and Site Management Plans. TimeBank can also be purchased separately for this kind of work.
Q: How do I make changes to my website?
A: You are free to make changes yourself to content to layouts using the Elementor builder, but with up to 60 minutes of support time available each month most of our clients ask us to do it.
Q: How do I get support?
A: Simply visit our ServiceDesk and log a request for our technical team to sort for you.
Q: If I don’t use my support time, does it roll over?
A: No, your support time is reset monthly
Q: What happens if I have outstanding changes to make and I run out of time?
A: For routine changes, we’ll finish them up for you, recording the additional time, (fair use applies). For bigger requests, we’ll ask you to purchase some TimeBank to cover the work.
Q: What can I ask for help with?
A: Anything. We can sort most routine issues out for you.