Service Disruption: SiteGround network problems 3rd Dec 2020

Service disruption due to network problems with one of our hosting providers caused some client sites to be unavailable for up to 36 minutes

3 December 2020 | GorillaHub News

Our monitoring picked up website availability problems at 1015 today for a number of our client websites. This was due to network availability problems at one of our hosting providers, SiteGround, who tweeted around 30 mins afterwards:

We have experienced a short-term connectivity issue with our upstream provider that might have resulted in your sites being inaccessible. We have already fixed it and everything is up and running. Please, clear your local browser caches and refresh your sites.
— SiteGround (@SiteGround) December 3, 2020

While some sites were back within a few minutes, some took up to 36 mins to recover.

This year we’ve been further investing in our monitoring and website management capabilities to give you peace of mind we have your back !

If you have any questions, please contact our ServiceDesk

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