Jo Gavin, General Manager
Ascot United
Stop Spam in its tracks: Protect your business website with active protection
Website Spam Prevention
Bots crawl websites looking for any type of form. When found, they will submit entries ranging from harmless link spam to more dangerous phishing attempts.
Are you suffering from spam?
Your website’s contact, booking, enquiry and other forms are key communication between you and your potential customers. But they can be abused by spammers. Do you spend time sorting through website spam that is clogging your inbox?
Spammers can abuse comments, registrations, feedback, contacts, and orders, filling your inbox with junk and increasing the risk of missing a genuine lead. Our powerful, cloud-based spam filtering service provides robust protection, ensuring your site stays clean and clutter-free.
Active management
- Automated spam checking
- Blacklist checking
- Real-time verification
- Email address validation
Customisation
- Country-based blocking
- Language-based blocking
Delivery
- Place your order
- No contract, cancel at any time
- We set up your service within 48h
Stop website spam for a healthier inbox
Our spam prevention service integrates seamlessly with your website, providing real-time email address existence validation and censorship of abusive comments. This ensures a spam-free environment, allowing you to focus on business growth without distractions. Our spam prevention service plan is fully managed, giving you the reassurance you have come to know and love from our supported services. If you have questions or need help, our ServiceDesk is a click away.
What you get
- 1-12 months of coverage
- Setup and configuration
- Service monitoring and active management
Features
Country Blocking
Blocking by country using an Anti-Spam filter service allows you to stop users from certain countries submitting forms, leaving comments or placing orders. They can view the site, but not engage with it.
Language-blocking
Many spam messages are written in non-English languages. If your website isn’t aimed at an international audience and you don’t want messages and users in other languages, we can block these. At the moment, the Language Filter has the following languages available for blocking:
- Cyrillic
- Chinese
- Korean
- Japanese
- Hindi
- Arabic
- Indonesian
Real-Time spam protection
Real-time intelligence checks to find spambots. Only legitimate messages are passed in real time and spam is automatically filtered.
Delivery
After you place your order, we will start on the website setup and connect your site to our Spam Prevention Service and enabling protection within 48h our you placing your order
An active spam prevention service to stop your website from being abused by spammers. Anti-spam firewall, support and real-time protection included.
We validate emails in real-time
Spambots very often use fake email addresses, creating problems for website owners. The lead (if genuine) will be uncontactable. We protect against that by validating email addresses in real-time.
Valid emails only
Targeting spammers in real-time
The service is updated with the real-time activity from more than 300,000 websites, ensuring we classify new spam IPs and emails quickly.
Active countermeasures
Keep your email lists healthy
If you use email marketing, you may be added to blacklists if you have a high number of fake emails in your lists.
Protect your investment
Genuine enquiries in your inbox
The service is updated with the real-time activity from more than 300,000 websites, ensuring we classify new spam IPs and emails quickly.
Improve the quality of your leads
How does it work?
Our service operates invisibly, without CAPTCHAs or puzzles, providing an invisible barrier or protection for the best user experience.
Enjoy a spam-free existence with the confidence that your website enquiries are not coming from automated spam bots.
The following organisations benefit from our active spam prevention
Where does spam come from?
Spam email is a global problem, with a war being waged between email and website providers and the spammers themselves.
Millions of spam emails are sent every day and website forms can often be an easy way to reach an inbox.
The map shows where we are blocking spam from our customers benefitting from our service.
Active website spam prevention for £9.99/month
Getting started
Simply order online and get going instantly. We can’t wait to start working with you to help your business grow by making your website work harder.
As soon as we receive your order we’ll be in touch within one business day to discuss the next steps.
Frequently Asked Questions
Ordering & Payments
Q: Can I order and pay online each month?
A: Yes. All plan payments are online via Direct Debit or Stripe
Q: Can I pay in full instead of over time?
A: Yes. Choose the Pay in full option for websites or order a 3m or 12m Care Plan to receive a discount of up to 20%
Q: Who actually owns a website you create?
A: We retain ownership of the site (not your content) until the balance is paid off. At this point, website ownership will be transferred to you. We do not claim any IP over your site. We build on WordPress so the site can move with you.
Q: What happens after the first year of a Website Plan?
A: If you’d like us to continue managing, hosting and supporting your website, then you’ll move to a Care Plan. If, instead, you are leaving us at that stage (we’ve not had one yet), we’ll package and supply your site so you can transfer to your new provider.
Q: Are there any additional costs?
A: No. Our Website Plan prices are all published and fixed. Should your requirements change during the build there may be additional work needed and this will be discussed with you at the time if it requires an adjustment to your monthly fee.Support
Q: How do I make changes to my website?
A: You are free to make changes yourself to content to layouts using the Elementor builder, but with up to 60 minutes of support time available each month most of our clients ask us to do it.
Q: How do I get support?
A: Simply visit our ServiceDesk and log a request for our technical team to sort for you.
Q: If I don’t use my support time, does it roll over?
A: No, your support time is reset monthly
Q: What happens if I have outstanding changes to make and I run out of time?
A: For routine changes, we’ll finish them up for you, recording the additional time, (fair use applies). For bigger requests, we’ll ask you to purchase some TimeBank to cover the work.
Q: What can I ask for help with?
A: Anything. We can sort most routine issues out for you.Maintenance
Q: Do I need to do any updates?
A: No – and we recommend you don’t as we’ll review and test on a copy of your website where needed.
Q: Are all plugins included?
A: Yes, free plugins are included in all plans. Premium (paid) plugins are included with Site Management Plans & bespoke websites.
Q: Do you look after security?
A: Yes. We take security very seriously and set it up to be as secure as is practical. We keep a close eye on your site and should the worst happen, recover it as a priority.
Q: What is included in routine maintenance?
A: Updates to WordPress Core, Themes and plugins
Q: What about development? Is this classed as Maintenance?
A: No. Minor Development changes are made using included Support Time included in Site Essentials and Site Management Plans. TimeBank can also be purchased separately for this kind of work.Hosting & Backups
Q: Is hosting included?
A: Yes, WordPress optimised hosting is included and fully managed by our team of engineers
Q: Do you provide SSL certificates?
A: Yes with all Care Plans provided you use our name servers. If not, we can supply a paid certificate for £99
Q: Will my site be backed up?
A: Yes, every day. We keep 30 days of backups to recover from if needed. We also clone your live site to Staging for maintenance and support changes
Q: What if my site needs more powerful hosting?
A: We can upgrade you to a powerful VPS for increased performance
Q: Will I have hosting admin access?
A: Not as standard. 99% of our customers do not require this and pushing the wrong button can cause your site to work incorrectly or crash. It’s safer if you leave it to us. If you need this we can arrange this but can;t offer the same guarantees as our fully managed options.Design
Q: How long does it take to build a website?
A: We can build a website in as little as a week.
Q: Will my site look like my competitors?
A: No, unlike some of our competitors, we don’t limit your choices to a few generic templates. We will customise every template to perfectly fit your brand.
Q: Can I change the images?
A: Of course, you can supply your own images and/or find stock images you can use that will fit the design
Q: Can I change the layout?
A: Absolutely. You have full control over how you’ll site will look to make it perfectly fit your personality & brand.
Q: I don’t have a brand (or I don’t want to use it). Is this a problem?
A: It depends. We can build using what you have already but you might want our designers to create something fresh and new, from a simple logo redraw up to a full rebrand.Cancellation
Q: Is there a fixed contract?
A: No, we do not believe in tying customers into fixed terms. All our Care Plans are monthly, with discounts up to 20% for longer commitments. If you want a longer-term/lower-cost arrangement, please contact us.
Q: How do I cancel my Care Plan?
A: You can do this through your My Account page
Q: Once I have cancelled, what happens next?
A: We will create a ServiceDesk request to arrange for the preparation and packaging of your site and provide a download link to download the site and install it on your own hosting. Your site will remain online until your next billing cycle
Q: What if I need more time to move my site?
A: You can simply extend your plan for another month. If your billing cycle has passed and your site has been disabled, we can re-enable and provide emergency hosting for a £99 fee
Q: I signed up to a 3,6 or 12 month plan but need to cancel – will I get a refund?
A: No we do not provide a refund for early cancellation as we have already discounted the service