Jo Gavin, General Manager
Ascot United
Don't let a website issue wreck the trust you work hard to build
Maintain trust and credibility with professional management of your website's content, security, performance and maintenance.
Website Support for Accountants
Your website can be your business’s secret weapon, giving you an edge over your competition, showcasing your services, selling, taking bookings or gathering leads.
Or it can be a source of frustration as it doesn’t show off your business as you want, or worse.
Security, performance and availability all need to be looked after. Software needs updating, content needs to be updated and countless other things need to be checked and changed.
The best sites work hard for your business and we work hard for your website
Did you know?
Brute force attacks, plugin vulnerabilities, and outdated software are among the most common methods used by hackers to compromise WordPress websites.
Gain a team behind you
Gain access to our team of website experts who have been managing websites for businesses since 2015
Leave the tech to us
Sit back and stop worrying about the workings of your website; that’s why we are here
We keep it healthy
Our experts manage and maintain your site using our battle-tested processes and cutting-edge tools
Support included
If you need help making changes to your site, we take care of that for you
How we help
Our Care Plans have been designed specifically to allow service business owners to focus on growing and servicing their business, not spending hours tinkering with their website.
We will take over the day to day administration of your website to keep issues at bay and your site in the best of health.
We deploy our own custom WordPress monitoring and management tools to provide a full view of your website security, performance and health. We check for security issues and vulnerabilities so we can fix issues before they become major problems.
Our aim is to give business owners peace of mind their website is in good hands so they can focus on their business.
Website Management
Our proven WordPress management routines keep your site secure and operating correctly.
- Scheduled WordPress, theme and plugin updates
- Detailed software, performance, availability and monitoring to detect and prevent issues
- Automated security vulnerability monitoring to help keep your site and visitors safe
Developer Support
Our Site Essentials and Site Management Plans come with up to 2 hours of TimeBank support time each month for changes or fixes
- All requests are managed via our ServiceDesk
- All time is tracked to 5m increments and reported on your My Support page
- Use for anything from content changes to adding features
- Top up TimeBank for larger requests
WordPress Hosting
The price you see covers everything you need .
- WordPress hosting included
- CDN and optimisation for speed
- Unlimited data transfer
- Free SSL certificate installation for security
- Eco Hosting: 100% renewable power
- HTTP/2 enabled servers for speed
- Daily backups allow for rapid site recovery if required
Compare Plans
Save up to 20%, access your full support allocation immediately and rollover any unused support time with an Annual Plan. Or fix your costs and save up to 40% with a 2 or 3 year option.
- Monthly Plan
- Annual Plan
- Site Basics
Our Site Basics plan is ideal for experienced WordPress website owners.
You understand just how important your website is to your business and you’re confident in making minor content changes. If your website is operating just as you need it to, let us take care of the website maintenance and hosting for you – then it’s just one less thing for you to worry about.£35- Website maintenance only
- Next day support response (Mon-Fri)
- Standard website security
- WordPress optimised hosting
- SSL certificate & daily backups
- Save 20%Site Basics
Our Site Basics plan is ideal for experienced WordPress website owners.
You understand just how important your website is to your business and you’re confident in making minor content changes. If your website is operating just as you need it to, let us take care of the website maintenance and hosting for you – then it’s just one less thing for you to worry about.£30- Website maintenance only
- Next day support response (Mon-Fri)
- Standard website security
- WordPress optimised hosting
- SSL certificate & daily backups
- Most PopularSite Essentials
Our technical team will look after the essential maintenance, performance and security management of your website, leaving you free to focus on your business.
Our most popular care plan, Site Essentials brings expert WordPress management and active security and vulnerbility monitoring and 30 minutes of technical support each month for minor website changes and fixes.£89- Management, maintenance & support
- 30 minutes Technical Support included
- Same day support response (Mon-Fri)
- Standard website security
- Vulnerability monitoring
- Abandoned software monitoring
- SSL & Domain expiry monitoring
- WordPress security hardening
- Image optimisation for website speed
- WordPress optimised hosting
- SSL certificate & daily backups
- Google Analytics setup
- Save 20%Site Essentials
Our technical team will look after the essential maintenance, performance and security management of your website, leaving you free to focus on your business.
Our most popular care plan, Site Essentials brings expert WordPress management and active security and vulnerbility monitoring and 30 minutes of technical support each month for minor website changes and fixes.£64- Management, maintenance & support
- 30 minutes Technical Support included
- Same day support response (Mon-Fri)
- Standard website security
- Vulnerability monitoring
- Abandoned software monitoring
- SSL & Domain expiry monitoring
- WordPress security hardening
- Image optimisation for website speed
- WordPress optimised hosting
- SSL certificate & daily backups
- Google Analytics setup
- Rollover any unused support time
- Site Management
Our best website care plan is especially designed for business-critical sites providing leads, bookings, eCommerce and memberships.
Total peace of mind with 90min a month of technical support for changes & fixes, our highest priority support, Monthly Website Review Meetings and premium WordPress plugins for the best speed & security.£189- Management, maintenance & support
- 90 minutes Technical Support included
- 4 hour support response (Mon-Fri)
- Scheduling prority
- Monthly Website Review Meeting
- Premium WordPress plugins
- Premium website security
- Active Spam Prevention
- GDPR Cookie Management
- Vulnerability monitoring
- Automatic vulnerbility patching
- Abandoned software monitoring
- SSL & Domain expiry monitoring
- WordPress security hardening
- Image optimisation for website speed
- WordPress optimised hosting
- SSL certificate & daily backups
- Google Analytics setup
- Save 20%Site Management
Our best website care plan is especially designed for business-critical sites providing leads, bookings, eCommerce and memberships.
Total peace of mind with 90min a month of technical support for changes & fixes, our highest priority support, Monthly Website Review Meetings and premium WordPress plugins for the best speed & security.£151- Management, maintenance & support
- 18 hours of Technical Support included
- 4 hour support response (Mon-Fri)
- Scheduling prority
- Monthly Website Review Meeting
- Premium WordPress plugins
- Premium website security
- Active Spam Prevention
- GDPR Cookie Management
- Vulnerability monitoring
- Automatic vulnerbility patching
- Abandoned software monitoring
- SSL & Domain expiry monitoring
- WordPress security hardening
- Image optimisation for website speed
- WordPress optimised hosting
- SSL certificate & daily backups
- Google Analytics setup
- Rollover any unused support time
0%
Availability. All sites, 365 days
0 +
Business websites with Care Plans
0
Support requests last 12 months
0
Health checks every 15m
~0
Software updates a month
Not sure what you need?
If you to find out more about our Care Plans, we’d love to run you through the options and answer any questions you may have.
Find a convenient time for you and I look forward to meeting you soon.
– Craig
Site Management Plan
For business critical websites
Our best website care plan is designed especially for business-critical sites providing leads, bookings, eCommerce and members access.
Relax in the knowledge your website is in good hands with 90 minutes of priority technical support time for changes and fixes per month, our highest priority support, monthly Website Review Meetings, Active Spam Prevention and premium WordPress plugins for the best speed and security.
Relax in the knowledge your website is in good hands with 90 minutes of priority technical support time for changes and fixes per month, our highest priority support, monthly Website Review Meetings, Active Spam Prevention and premium WordPress plugins for the best speed and security.
From
£132
/month
Site Essentials Plan
Expert website management & support
Our technical team will look after the essential maintenance, performance and security management of your website, leaving you free to focus on your business.
Our most popular care plan, Site Essentials comes with WordPress hosting and 30 minutes of technical support each month for minor website changes and fixes.
Our most popular care plan, Site Essentials comes with WordPress hosting and 30 minutes of technical support each month for minor website changes and fixes.
From
£56
/month
Site Basics Plan
Hosting & Maintenance
Our Site Basics plan is ideal for experienced WordPress website owners.
You understand just how important your website is to your business and you’re confident in making minor content changes. If your website is operating just as you need it to, let us take care of the website maintenance and hosting for you – then it’s just one less thing for you to worry about.
From
£28
/month
Our Customers
We help service businesses like yours to grow
We have built and managed websites for service businesses of all sizes, from startups with single-page starter sites right up to large and complex sites with custom API integration to CRM’s and software solutions.
We have publicly listed companies among our customers and have years of experience ensure regulatory compliance and data security.
Our customers can be found across the whole of the UK (and a handful even further afield)
Let’s talk about how we can bring your ideas to life. If you are near Windsor, it would be great to meet over a coffee.
"Communication is clear and easy to follow for all, even without a technical background."
Ascot United
"From the offset Craig and his team were highly communicative, very responsive, and took our ideas and change requests into account without any hassle"
Atmosphere IT
"Dealing with the people of GorillaHub has always been pleasant, and they have always been helpful."
JB Foods
"Superb! From start to finish the guys keep me updated daily and changes and feedback were always a key part in the strategy"
Total Market Solutions
Frequently Asked Questions
Website reliability and performance
Q: What happens if our website goes down?
A:We monitor your website 24/7. If it goes offline, we’re notified immediately and begin resolving the issue—often before you’re even aware. For accountants, downtime undermines trust. We prevent that.
Q: Will a Care Plan make our site load faster?
A: Yes. A slow website reflects poorly on your practice. We optimise speed through technical improvements that ensure fast loading across devices.
Q: How do you keep our website secure?
A: We apply security patches, scan for vulnerabilities, and configure protective systems against malware and hacking – critical for safeguarding client confidence and GDPR compliance.
Q: What if an update causes problems?
A: We test updates first and always retain recent backups. If an issue arises, we restore or fix it.
Q: Can updates be managed to avoid client disruption?
A:Yes. We can schedule updates to suit your business needs. We use staging environments for complex site changes ensuring your site is never disrupted during busy periods like tax season.Support and service responsiveness
Q: Who do we contact when we need help?
A: All support is managed through our online ServiceDesk. You get direct access to our in-house technical team, there’s no call centre routing to another service company.
Q: How fast do you respond to support requests?
A: Most problem requests are acknowledged within an hour or two and often resolved the same day. We know accountants can’t afford delays when client deadlines are looming.
Q: Do we need to manage any of the technical upkeep ourselves?
A: No. We handle all updates, security, and maintenance. You focus on clients, we take care of your website.
Q: Are small content changes included?
A: Yes, our Site Essentials and Site Management Plans both include technical support time. Whether you need to update team profiles, fees, or publish a new service, blogs or change up pages, just submit a request and we’ll handle it.
Q: Can we speak to someone directly if needed?
A: Of course. We’re UK-based and happy to schedule video calls if something needs demoing or discussing in plain English.Business continuity and risk
Q: What if our previous developer has disappeared?
A: We take over full technical responsibility. No more relying on a single contact or chasing someone who built your site years ago.
Q: Are backups included?
A: Yes. We run daily off-site backups and retain multiple versions. If anything goes wrong, we can restore your site quickly and safely.
Q: Will we still own our website?
A: Yes. You retain full control and ownership. We manage it professionally, but you’re never locked in.
Q: Do you help with GDPR and compliance?
A: We handle technical compliance—SSL, secure forms, cookie banners. We can coordinate with your legal advisers to ensure your website is compliant and professional.
Q: Can you work with our IT provider?
A: Absolutely. If your email or DNS is managed externally, we’ll collaborate to keep everything running smoothly.What plan do I need?
Q: What’s included in the different Care Plans?
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Site Basics: Hosting, essential maintenance, updates and monitoring
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Site Essentials: Adds technical support time for website changes and fixes
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Site Management: Comprehensive website management, priority support, premium plugins, spam protection, performance monitoring and much more
Q: Can we change our plan later?
A: Yes. You can switch plans at any time with a month’s notice. We’ll guide you based on your site and business needs.
Q: Do you provide hosting as part of the Care Plan?
A: Yes. Our hosting is optimised for WordPress and managed by us, so it is fast, secure, and backed by active monitoring.
Q: Can we join if you didn’t build our website?
A: Most of our Care Plan customers joijn us this way. We begin with a health check to identify any issues, then bring your site under full management.
Q: Are we tied into a long-term contract?
A: No. Our plans are monthly. You stay with us because of results, not restrictions.
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