Jo Gavin, General Manager
Ascot United
Together let's stop
Your website should be an asset, not a liability. Our fully managed Care Plans keep your WordPress site fast, secure, updated with support included so you can get on with running your business instead of fixing tech problems.
If you feel your website is slow, unsupported or carrying risks...we can help
Your website can be your business’s secret weapon, giving you an edge over your competition, showcasing your services, selling, taking bookings or gathering leads.
Or it can be a source of frustration as it doesn’t show off your business as you want, or worse.
Security, performance and availability all need to be looked after. Software needs updating, content needs to be updated and countless other things need to be checked and changed
Do you get the “website worries” with:
- Slow site or error messages
- No support from your current provider
- Outdated software
- Security risks or fear of being hacked
- DIY fixes taking your time
- No partner offering guidance
Our Care Plans take care of everything, so you can focus on what you do best.
Care PlansDid you know?
Brute force attacks, plugin vulnerabilities, and outdated software are among the most common methods used by hackers to compromise WordPress websites.
Gain a team behind you
Gain access to our team of website experts who have been managing websites for businesses since 2015
Leave the tech to us
Sit back and stop worrying about the workings of your website; that’s why we are here
We keep it healthy
Our experts manage and maintain your site using our battle-tested processes and cutting-edge tools
Support included
If you need help making changes to your site, we take care of that for you
Why Care Plans?
Your business depends on your website, but is it getting proper updates or monitoring? If not it’s at risk of performance issues, downtime and security risks.
Our Care Plans keep everything handled, monitored and fixed.
How?
We take over the day to day administration of your site to keep issues at bay, using our custom WordPress monitoring and management tools to give a full view of your website’s security, performance and health. We check for security issues and vulnerabilities so we can fix them before they become major problems.
…and we will make website changes for you whenever you need them.
Our aim is to give you peace of mind that your website is in good hands so you can focus on what you do best: running your business.
Website Care Plans
Save up to 20% and access your full support allocation immediately with an Annual Plan.
- Monthly Plan
- Annual Plan
- Save 20%Site Basics
Our Site Basics plan is ideal for experienced WordPress website owners.
You understand just how important your website is to your business and you’re confident in making minor content changes. If your website is operating just as you need it to, let us take care of the website maintenance and hosting for you – then it’s just one less thing for you to worry about.£36- Website maintenance only
- Next day support response (Mon-Fri)
- Standard website security
- WordPress optimised hosting
- SSL certificate & daily backups
- Site Basics
Our Site Basics plan is ideal for experienced WordPress website owners.
You understand just how important your website is to your business and you’re confident in making minor content changes. If your website is operating just as you need it to, let us take care of the website maintenance and hosting for you – then it’s just one less thing for you to worry about.£45- Website maintenance only
- Next day support response (Mon-Fri)
- Standard website security
- WordPress optimised hosting
- SSL certificate & daily backups
- Save 20%Site Essentials
Our technical team will look after the essential maintenance, performance and security management of your website, leaving you free to focus on your business.
Our most popular care plan, Site Essentials brings expert WordPress management and active security and vulnerbility monitoring and 30 minutes of technical support each month for minor website changes and fixes.£71- Management, maintenance & support
- 30 minutes Technical Support included
- Same day support response (Mon-Fri)
- Standard website security
- Vulnerability monitoring
- Abandoned software monitoring
- SSL & Domain expiry monitoring
- WordPress security hardening
- Image optimisation for website speed
- WordPress optimised hosting
- SSL certificate & daily backups
- Google Analytics setup
- Rollover any unused support time
- Most PopularSite Essentials
Our technical team will look after the essential maintenance, performance and security management of your website, leaving you free to focus on your business.
Our most popular care plan, Site Essentials brings expert WordPress management and active security and vulnerbility monitoring and 30 minutes of technical support each month for minor website changes and fixes.£89- Management, maintenance & support
- 30 minutes Technical Support included
- Same day support response (Mon-Fri)
- Standard website security
- Vulnerability monitoring
- Abandoned software monitoring
- SSL & Domain expiry monitoring
- WordPress security hardening
- Image optimisation for website speed
- WordPress optimised hosting
- SSL certificate & daily backups
- Google Analytics setup
- Save 20%Site Management
Our best website care plan is especially designed for business-critical sites providing leads, bookings, eCommerce and memberships.
Total peace of mind with 90min a month of technical support for changes & fixes, our highest priority support, Monthly Website Review Meetings and premium WordPress plugins for the best speed & security.£151- Management, maintenance & support
- 18 hours of Technical Support included
- 4 hour support response (Mon-Fri)
- Scheduling prority
- Monthly Website Review Meeting
- Premium WordPress plugins
- Premium website security
- Active Spam Prevention
- GDPR Cookie Management
- Vulnerability monitoring
- Automatic vulnerbility patching
- Abandoned software monitoring
- SSL & Domain expiry monitoring
- WordPress security hardening
- Image optimisation for website speed
- WordPress optimised hosting
- SSL certificate & daily backups
- Google Analytics setup
- Rollover any unused support time
- Site Management
Our best website care plan is especially designed for business-critical sites providing leads, bookings, eCommerce and memberships.
Total peace of mind with 90min a month of technical support for changes & fixes, our highest priority support, Monthly Website Review Meetings and premium WordPress plugins for the best speed & security.£189- Management, maintenance & support
- 90 minutes Technical Support included
- 4 hour support response (Mon-Fri)
- Scheduling prority
- Monthly Website Review Meeting
- Premium WordPress plugins
- Premium website security
- Active Spam Prevention
- GDPR Cookie Management
- Vulnerability monitoring
- Automatic vulnerbility patching
- Abandoned software monitoring
- SSL & Domain expiry monitoring
- WordPress security hardening
- Image optimisation for website speed
- WordPress optimised hosting
- SSL certificate & daily backups
- Google Analytics setup
What You Get With Every Plan
Whichever plan you choose, you’ll get peace of mind you have a technical partner on your side. Maybe you only want the reassurance of rock-solid hosting and expert maintenance from Site Basics, or the full peace of mind of total website care with Site Management – we support you the same.
Our ServiceDesk is the beating heart of our website management and support services and your requests will be assessed based on priority and assigned to a WordPress developer. You’ll see all your updates on progress and status online so you can easily stay in the picture.
- 24/7 security and availability monitoring
- Automated checks every 5 minutes
- Daily offsite backups
- Malware protection
- WordPress updates fully managed
- UK-based support
- Expert help when you need it
Money Back Guarantee
In the event you are not happy with our website management and support services and wish to cancel in the first 2 months – we’ll refund 100% of your payments made.
We’re confident enough to offer this as we’ve not had a new customer cancelling in the 10 years we’ve offered our Care Plans.
Website Management
Our proven WordPress management routines keep your site secure and operating correctly.
- Scheduled WordPress, theme and plugin updates
- Detailed software, performance, availability and monitoring to detect and prevent issues
- Automated security vulnerability monitoring to help keep your site and visitors safe
Developer Support
Our Site Essentials and Site Management Plans come with up to 2 hours of TimeBank support time each month for changes or fixes
- All requests are managed via our ServiceDesk
- All time is tracked to 5m increments and reported on your My Support page
- Use for anything from content changes to adding features
- Top up TimeBank for larger requests
WordPress Hosting
The price you see covers everything you need .
- WordPress hosting included
- CDN and optimisation for speed
- Unlimited data transfer
- Free SSL certificate installation for security
- Eco Hosting: 100% renewable power
- HTTP/2 enabled servers for speed
- Daily backups allow for rapid site recovery if required
Our Care Plans are trusted by dozens of UK businesses, including:
Our Customers
We help businesses like yours to grow
We have built and managed websites for businesses of all sizes, from startups with single-page starter sites right up to large and complex e-commerce sites with custom API integration.
Our customers can be found across the whole of the UK (and a handful even further afield)
Let’s talk about how we can bring your ideas to life. If you are near Windsor, it woud be great to meet over a coffee.
"Communication is clear and easy to follow for all, even without a technical background."
Ascot United
"From the offset Craig and his team were highly communicative, very responsive, and took our ideas and change requests into account without any hassle"
Atmosphere IT
"Dealing with the people of GorillaHub has always been pleasant, and they have always been helpful."
JB Foods
"Superb! From start to finish the guys keep me updated daily and changes and feedback were always a key part in the strategy"
Total Market Solutions
About Us
Why choose GorillaHub?
Craig built a career on Service Delivery Support in a number of operational management roles. When he needed a website for his business, he was an agency customer and shared the same frustrations many business owners did – that ongoing support and management was sorely lacking.
Our Care Plans were the first thing he created and over 10 years later, dozens of UK businesses owners rely on us each month to manage their most valuable marketing asset.
- 10+ years supporting WordPress
- Fast, dependable support through our ServiceDesk
- Proven systems, automation and monitoring
- No jargon, no nonsense
- We keep your site working hard for your business
Not sure what you need?
If you to find out more about our Care Plans, I would love to run you through the options and answer any questions you may have.
Find a convenient time for you and I look forward to meeting you soon.
– Craig
